Blue cross blue shield customer service texas

Blue cross blue shield customer service texas

Provider Network Management Blue Cross and Blue Shield of Texas Arboretum Plaza II 9442 Capital of Texas Hwy N, Suite 500 Austin, TX 78759 Phone: 1-855-212-1615 Fax: 1-512-349-4860 Blue Cross and Blue Shield of Texas is a Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association MDLIVE is an independent company that does not provide Blue Cross and Blue Shield of Texas products or services. Provider Network Management Blue Cross and Blue Shield of Texas Arboretum Plaza II 9442 Capital of Texas Hwy N, Suite 500 Austin, TX 78759 Phone: 1-855-212-1615 Fax: 1-512-349-4860 These tools and services can help you use your Blue Cross and Blue Shield of Texas (BCBSTX) membership. Provider Network Office: Austin. Blue Cross and Blue Shield of Alabama offers health insurance, including medical, dental and prescription drug coverage to individuals, families and employers. Express Scripts Website (Pharmacy coverage starting 9/1/23) CVS Website (Pharmacy Coverage until 8/31/23) Blue Cross and Blue Shield of Texas, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Take a look. For more information about Medicare including a complete listing of plans available in your service area, please contact the Medicare program at 1-800-MEDICARE (TTY users should call 1-877-486-2048) or visit www. File or check on claim. Click the Register Now link and Blue Cross and Blue Shield of Texas 4444 Corona, Suite 148 Corpus Christi, TX 78411-4375 361-878-1623 Fax: 361-852-0624 Email to submit provider inquiries and questions. Log in or register for BCBSTX Member Services today. For other needs, some HMO plans allow you to get health care services from a Blue Cross and Blue Shield affiliated doctor or hospital when you are traveling outside of Texas. 5 Blue365 is only available to Blue Cross and Blue Shield of Texas (BCBSTX) members with active health plan coverage. Customer Service: 1-888 BCBS Customer Service. Silver Plans . Log in and register for BAM. Blue365 is just one more advantage of being a Blue Cross and Blue Shield of Texas (BCBSTX) member*. Richardson, Texas 75082. No thanks, I'm still looking. m. You can pay your bills, view your prescription coverage, find a doctor, and more. We're Texas born and bred, and this is the only place we do business. c/o Member Services. This is the customer service number for questions about your health insurance coverage, benefits or treatment. Lookout Drive Richardson, Texas 75082. If you provide care to a Medicare Advantage Private Fee-for-Service (PFFS) member from an out-of-area Blue Cross and Blue Shield (BCBS) Plan, you may use the Web Finder Tool. To file a complaint, call us at 1-888-657-6061 (TTY: 711) or write to: Blue Cross and Blue Shield of Texas. Have a solid track record of achieving first call resolution of members' needs more than 90 percent of Blue Cross and Blue Shield of Texas 1001 E. Your costs will be as low as possible when you see a provider in the network. gov . We are committed to maintaining an environment of Equal Opportunity and Affirmative Action. PO Box 660044. To access specific information about your coverage, EOBs, prescriptions, paying a bill, or any other questions related to your individual or group health insurance BCBSTX will provide an expedited credentialing process which allows for a "provisional network participation" status if the provider applicant has: A valid BCBSTX Provider Record ID for claim payment. , Suite 100. If you aren't sure, contact customer service at the number on the back of your member ID card before you go. Product and Program Contact Information Send us a question or request more information by reaching out to the Blue Cross and Blue Shield of Texas (BCBSTX) customer service team. Call 911 if you need emergency transport. If you, or someone you are helping, have questions, you have the right to get help and information in your language at no cost. Get a Quote & Apply. Then, select "Go. Claims Division P. Valerie McKinney. Sep 5, 2023 · Customer Service. 844-305-6963 (TTY/TDD: 711) Medicare Advantage and Prescription Drug Plans: 855-731-1090 (TTY/TDD: 711) Mon-Fri, 8 a. For Customer Service please call the number on the back of your ID card, or call one of the following numbers: PPO/POS/Indemnity Plans. You'll see a full range of savings from top national and local Service availability depends on location at the time of consultation. To ask for a fair hearing, call us at 1-888-657-6061 (TTY: 711). View your plan details. Oct 12, 2023 · Blue365. Completes the CAQH ProView database online application with "global" or "plan specific Billing Inquiries. Texas Relay: 1-800-735-2988 TTY: 711. Log in to Blue Access for Members SM (BAM SM) Log in to your account to access your health plan information: Find an in-network doctor, hospital or other provider; Pay your bill; Review benefits, account balances, claims status and more BCBSTX Responds to COVID-19. As a nationwide company in the health insurance marketplace, BlueCross BlueShield has helped millions of people with health A Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association 757631. Healthcare coverage is one of the most important decisions you make. " We'll immediately redirect you to your provider, where you can access your BCBS login. You can call your service coordinator at 1-877-214-5630 between 8 a. Member Payments • Benefits • Claims • Appeals • Prior Authorizations. General Information: 972-766-6900 TTD: 735-2989. These tools and services can help you use your Blue Cross and Blue Shield of Texas (BCBSTX) membership. 1-888-697-0683. Enrollment in either Blue Advantage plan depends on contract renewal. Blue Cross and Blue Shield of Texas, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Customer Service: 1-888-697-0683 Calls may or may not be answered inside the United States. Self-service or a voicemail available 24/7. From creating a supportive working environment, to allowing for time away from work to . Blue Advantage from Blue Cross and Blue Shield of Louisiana is a PPO plan with a Medicare contract. except Thanksgiving and Christmas. This process is one of several tools used by BCBSTX to help control rising costs of health care. Suite #300 El Paso, TX 79912 -6156 915-496-6600, press 2 Fax: 915-496-6614 If you are an Anthem member, you can access your account information, contact customer support, submit claims, and more on this secure website. Attn: Complaints and Appeals Department. If you need accommodation to access the information provided on this web site, please call us at 1-866-977-7378. Below you will find the claims address, customer service phone numbers, and plan contact information for all plan administrators. P. Members who do not have an active health plan with Enjoy the convenience of self-service inquiry resolution. We offer health insurance including medical, dental, Medicare Advantage and prescription drug coverage to individuals, families and employers. • If you didn’t buy your plan on healthcare. Call the number, 800-696-4573, on the letter to answer the claim question. Blue Cross Blue Shield of Texas - Health Insurance Texas. Product and Program Contact Information Blue Cross and Blue Shield of Texas 4444 Corona, Suite 148 Corpus Christi, TX 78411-4375 1-361-878-1623 Fax: 361-852-0624 Email to submit provider inquiries and questions. 4 Visiting a Retail Clinic may not be covered with all plans. to 5 p. Box 660044 Dallas, TX 75266-0044 May 29, 2024 · Blue Cross and Blue Shield of Texas knows health care coverage in Texas — we invented it. Blue Cross and Blue Shield of Texas. gov: Contact your independent, authorized agent, or call BCBSTX Customer Service at 888-697-0683. Box 650774 Dallas, TX 75265-0774. Jun 14, 2021 · Our customer satisfaction ratings are consistently above 96 percent. Get a free instant rate quote and apply online today for Texas health insurance plans including individual and family health insurance, Medicare supplement, short term health insurance and health savings account (HSA) compatible plans at www. Nearly one in three Americans rely on Blue Cross Blue Shield companies for access to safe, quality, and affordable healthcare. Richardson, TX 75081. Call the toll-free number on the back of your member ID card for BCBS customer service. The Pulse - Your Source for Health Care News. , local time, 7 days a week. The Blue Cross and Blue Shield Association is a national federation of independent, community-based and locally operated Blue Cross and Blue Shield companies. Your local company can help you to: Change your coverage. Need to know more about your benefits or a claim? If you have questions about the information in your Blue Access for Members account, such as benefits or claims information, you can: Call the Customer Service number on your Blue Cross and Blue Shield of Texas. Blue Cross and Blue Shield of Texas, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association Life, Accidental Death & Dismemberment and Disability insurance is underwritten by Dearborn Life Insurance Company, 701 E. Have a solid track record of achieving first call resolution of members' needs more than 90 percent of Here are some plan highlights. – 8:00 p. If you’re calling from April 1 through September 30, alternate technologies (for example, voicemail) will be used on weekends and holidays. Log in or register to get started. Blue Cross Medicare Advantage (PPO) SM. Find FAQs By State. Benefits, Claims and Member Inquiries. Check your benefits booklet for details. Primary Fax (940) 397-9222. Phone: 1-325-793-4473. Submitted a current signed BCBSTX contract/agreement. North Texas Dallas, Fort Worth, East Texas (Excludes McLennan and Wichita counties) Blue Cross and Blue Shield of Texas. Claim Submission Forms. Blue Cross and Blue Shield of Texas is the trade name of Dearborn Life Insurance Company, an independent licensee of the Blue Cross and Blue Shield Association. gov. Product and Program Contact Information Medicare Supplement Customer Service Representative (800) 654-9390 Blue Cross and Blue Shield of Texas P. Blue Cross and Blue Shield of Texas is a statewide, customer-owned health insurer. The Health of America. There is also a Contact Us page on our website with numbers listed by plan type. An HMO health plan offers: Monthly premiums, copays and deductibles are often lower than other types of plans. Out-of-Network Provider Surprise Billing Senate Bill (SB Blue Access for Members (BAM) is the secure member portal from BCBSTX. An HMO is designed to keep costs low and predictable. Oct 13, 2023 · Language Assistance. Estimate the cost of a medical procedure. With one doctor to coordinate your care, an HMO health plan is easy to use and may be just what you’re looking for. Suite #300 El Paso, TX 79912 -6156 1-915-496-6600, press 2 Fax: 915 Our customer satisfaction ratings are consistently above 96 percent. What is insurance good for if The information we are requesting is important. 1-800-624-5060. 1-877-239-5582, then say “Group”. Contact Customer Support by phone or Live Chat. Blue Cross and Blue Shield of Texas P. TDD: (800) 735-2989 (for the hearing-impaired) Customer Service Numbers. If you feel that the out-of-network provider is billing you more than you agreed at the time you signed the Balance Billing Waiver, contact the Texas Department of Insurance at 1-800-252-3439 . Suite 300, Lombard, IL 60148. com and click the Log In tab to register for Blue Access for MembersSM. 1501 North Plano Rd. BCBSTX TRS-ActiveCare Website. As a BCBS broker, it's your job to help your clients find the best health insurance. Already a member? Call the Customer Service number on the back of your member ID card. 4444 Corona, Suite 148. Learn more about submitting claims. We believe Texas consumers and employers deserve the best of both worlds: access to affordable, quality health care and top-notch service from a company that focuses solely on customers, not shareholders. Government Account Representative. Customer Service. Contact Us - Federal Employee Program | Blue Cross and Blue Shield of Texas. See “North Texas” El Paso. We look forward to hearing from you! Originally published 1/8/2015; Revised 2023 Blue Cross and Blue Shield of Texas, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Find answers to questions about benefits, claims, prescriptions, and more. Email Valerie McKinney. 09/09/2019 Medicare Access and CHIP Reauthorization Act Member Emails. Typically have lower or $0 monthly premiums. Data driven insights, stories of inspired healthcare solutions and the interactive BCBS Health Index. 12/16/2019 Blue Access for Members SM (BAM SM) Password Update. , and The Dental Network, Inc. The following numbers are for our employer customers. Blue Cross and Blue Shield of Texas 114 Mesa Park Dr. Our customer service number is on your member ID card. Learn more. Dallas, TX 75266-0044. O. Technically, Anthem is a part of the Blue Cross Blue Shield group. As a Blue Cross and Blue Shield of Texas (BCBSTX) STAR Kids member, you have access to many providers in your service area. Contact your Human Resources office for more information. 1-855-267-0215. Box 52057 Phoenix, AZ 85072-2057 Call BCBSTX Customer Service at 1-888-697-0683 and select Make a Payment. Customer Service: If you have questions or need additional support, BCBSTX Personal Health Assistants are available to help. Make a Payment. Also refer to the Provider Tools page on the provider website for convenient tools available. You can also explore other health plan options and products offered by BCBSTX. Blue Cross and Blue Shield Service Benefit Plan Retail Pharmacy Program P. Call BCBSTX Customer Service at 1-888-697-0683 and select Make a Payment. 361-878-1623. Apr 18, 2024 · BlueCross BlueShield companies include Anthem, CareFirst, Regence, Wellmark, Highmark, Capital, Empire, Independence, Horizon, and Premera. (You do not need an OK from BCBSTX in the event of an emergency. Plan Claims Address Customer Service Medical – A&M Care Plans Blue Cross and Blue Shield of Texas Group: 039993 BlueCross BlueShield of Texas, Inc. Jun 10, 2024 · Visit Premera Facebook page Visit Premera Twitter page Visit Premera Youtube page Visit Premera LinkedIn page Aug 31, 2023 · Helpful Tools. 12/18/2020 Commissions Report Update. and 5 p. It oversees 36 different insurance companies, all of which are locally operated. 1001 E. Customer value is our cornerstone. ATTN: 650615. Visit our vendors' website to learn about plan benefits, in-network providers, claims information and wellness programs. Jul 20, 2015 · The Blue Access ® Internet Help Desk at 888-706-0583; Representatives are available 24 hours a day, 7 days a week. Customer Service: 1-888-697-0683 Calls may or may not be answered inside the United States. Employer Plan: To learn more about which plans may be right for you, or to get a quote, send the following details to NYSmallBusiness@anthem. Small Group Account Management and Group Inquiries. Blue Cross and Blue Shield of Texas 1001 E. Suite #300 El Paso, TX 79912 -6156 915-496-6600, press 2 Fax: 915-496-6614 Jun 13, 2024 · In an emergency, go directly to the nearest hospital. Language Interpreters: STAR/CHIP: 1-800-657-6061 STAR Kids: 1-877-688-1811 Provider Network Office: Austin. Call 1-855-710-6984 to be connected to May 15, 2024 · Anthem usually has cheaper rates, but Blue Cross Blue Shield (BCBS) has stronger customer service and is available in more areas. When online options don’t answer your question, give us a call. O. Late/Overnight Premium Payment Address. Mail. Dallas. I'm a member with a question for customer service: 1-877-860-2837 (TTY/TDD: 711) Speak with a live agent Monday - Friday: 8 a. New to Medicare or Need Help Shopping for a Plan? Call us at 1-866-292-6745 TTY 711 Visit Connect. com and we’ll connect you to a local Any use of this service by any other person is a criminal offense and is strictly prohibited. Call 1-855-933-6993 ( TTY: 711) to find out more. CT. - 7 p. You can use our interactive search to find your local Blue Cross Blue Shield Company's website. If you are not a member, or don’t have a card, call 1-855-710-6984. Group Products. Fax Numbers (972) 766-4428. Learn More. We have been around for nearly 95 years, and the cross and shield have come to represent the most experienced health care coverage organization in the state and the nation. With this program, you and your family can save money on health care products — and services — that are most often not covered by your health plan. and Saturday 7 a. BAM allows you to view your covered benefits, prescriptions and service management information. Discount Program. Marketing materials, online quoting, enrollment tools, secure messaging Apr 23, 2020 · Anthem Blue Cross Blue Shield Timely filing limit – BCBS TFL List (Customer Service) Texas: 800-451-0287 877-774-8592 (Blue Cross Medicare Advantage Plans) These tools and services can help you use your Blue Cross and Blue Shield of Texas (BCBSTX) membership. Don't have your card? Use the link below to find your local BCBS company's website. We’re open between 8:00 a. Your member ID card is the fastest way to find your provider. Focus on the member's needs, not just the question, and consider it their job to answer the "unasked" questions that may ultimately provide better assistance for the member. Log in to Blue Access for Members SM (BAM SM) Log in to your account to access your health plan information: Find an in-network doctor, hospital or other provider; Pay your bill; Review benefits, account balances, claims status and more Each Blue Cross Blue Shield company is responsible for the information that it provides. Choose the card that opens doors in all 50 states. Central Time, Monday through Friday. Blue Cross Medicare Advantage (HMO) SM. BCBSTX Provider Search Tool. Choose State. Review your balance. Box 3418. Find a BCBS Company by Prefix. – 5 p. Dallas and East Texas. General Information: (972) 766-6900. Access to certain doctors and hospitals, called your HMO At Blue Cross Blue Shield Association (BCBSA), we care about our employees. Just type in the first three characters of your ID number. Blue cross blue shield of texas is the worst insurance company out there. BLUE CROSS ®, BLUE SHIELD ® and the Cross and Shield Symbols are registered service marks of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield Plans. Mail your payment to the address on your premium invoice or learn about other convenient ways to pay your bill. 1021 Your Digital ID Card and More Access the Secure Member Site Go to bcbstx. are independent licensees of the Blue Cross and Blue Shield Association. to 8 p. Sep 29, 2016 · If you have any questions about changing your PCP or medical group — or need help making the change — contact customer service at the number on your member ID card or through the Message Center in BAM. Insurance products issued by Dearborn Life Insurance Company, 701 E. gov: Please refer to the table below. Blue Cross and Blue Shield of Texas, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue When you have a request or need to make a change to your Blue Cross and Blue Shield of Texas (BCBSTX) plan: • If you bought a Marketplace plan on healthcare. Originally published 9/29/2016, Revised 2018, 2020, 2022 * BCBSTX has contracted with a third-party vendor, Alacriti Payments, LLC, to process your ACH/electronic check payment. Our Provider Finder® makes it easy to search for providers near you. Learn more about our secure member portal, make your first health plan payment and sign up for Auto Bill pay. To avoid cancellation, provide overnight express tracking number to the Texas Small Group Account Management Team at 1-877-239-5582. Federal Employee Program® (FEP) members Blue Cross and Blue Shield of Texas. Print. West Texas. Protect yourself and your family with the compassion of the cross Our customer satisfaction ratings are consistently above 96 percent. May 6, 2024 · 04/11/2024. bcbstx. Corpus Christi, TX 78411-4375. I want to contact you by mail: Blue Cross Community Health Plans. 1-855-346-2014. I was diagnosed with being a diabetic and they refused to cover my medication. Phone: 1-972-766-9521. Monday – Friday: 7 a. To verify your recent enrollment, check the status of a claim or ask questions about your Customer Care Representatives are available 24 hours a day, 7 days a week. Box Call the National Information Center at 1-800-411-BLUE (2583) operated on behalf of the Blue Cross and Blue Shield Service Benefit Plan by a third party. BCBSTX members should call us at the customer service numbers listed on their member ID cards for service. Blue Cross Blue Shield of Texas has 4 locations, listed below. Blue Cross and Blue Shield of Texas 4444 Corona, Suite 148 Corpus Christi, TX 78411-4375 361-878-1623 Fax: 361-852-0624 Email to submit provider inquiries and questions. Replace your member ID card. Customer Service: 1-888-697-0683 An authorized Blue Cross and Blue Shield of Texas agent will contact you. Walter Beard, Customer Service Manager; Additional Contact Information. Log in to find contact information specific to your area and plan. Provider Finder. Your care is handled by one primary care provider (PCP) who knows your health history. , or call the Customer Advocate Department at 1-888-657-6061 (TTY Get links to current claim forms, understand how to submit claims to BCBSTX, read claim responses and use the Claim Review Form to submit adjustment requests. Violators are subject to civil or criminal penalties. However, you may still obtain a copy by logging into your my BlueCross account, or request a copy by calling the customer service phone number on the back of your ID card. Have a solid track record of achieving first call resolution of members' needs more than 90 percent of Medicaid. It could help to get back money that should be paid by someone else, like another insurance carrier. However, if you live in a state that has Anthem and Blue Cross Blue Shield options, you may still have to choose between Anthem and another BCBS First Care, Inc. We regulate the brand and licenses to all 36 Blue Cross and Blue Shield local companies. Our comprehensive benefits are designed to enhance all aspects of our employees’ lives: physical health, financial security, general well-being and professional development. Learn more about Texas Health Steps. Email to submit provider inquiries and questions. Learn how to make a payment, all about your prescription coverage, and more. medicare. A service and technology infrastructure built to support you and your clients. There are a few ways you can make your monthly payments. Group Membership and Eligibility Inquiries. 22nd St. In order to process this payment, you will be redirected to Alacriti’s secure site, OrbiPay. 01/04/2019 Communication Made Easy. To speak to an interpreter, call the customer service number listed on your member card. Call us at 1-866-292-6745 (TTY 711 ). CMS-1500 User Guide & Tutorial. Please be aware of persons posing as Blue Cross and Blue Shield of Texas employees. If you have any problems with your payment, please contact BCBSTX customer service at 888-697-0683. Pay your bill. Have a solid track record of achieving first call resolution of members' needs more than 90 percent of As a member of Blue Cross and Blue Shield of Texas (BCBSTX), you can access a variety of services and benefits to manage your health and wellness. New to Medicare or Need Help Shopping for a Plan? Call us at 1-866-292-6745 TTY 711 Customer Advocates are available at 1-888-657-6061 (TTY: 711) 8 a. Blue Cross and Blue Shield of Texas, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association Find a Doctor or Hospital. A career with the Blue Cross Blue Shield Association (BCBSA) allows you to be part of the foundation that supports Blue Cross Blue Shield companies nationwide, while If you need to contact Texas Health Steps, call them toll-free at 1-877-847-8377 (1-877-THSTEPS). Y0132_22-425_MKLA. See "North Texas" El Paso. CT Saturday: 8 a. Lookout Drive. Blue Cross and Blue Shield of Texas has everything you need to meet your needs and grow your business: Quality health care plans and networks across group, Medicare, and individual markets. Call toll-free (800) 252-8039 (TTY:711) , Monday-Friday 7 a. – 8 p. Language Interpreters: STAR/CHIP: 1-800-657-6061 STAR Kids: 1-877-688-1811. 3 days ago · Call the customer service number on the back of your BCBSTX member ID card for this information. CT Sunday: Closed. Medicare Advantage Private Fee-for-Service. com. The Texas Relay: 1-800-735-2988 TTY: 711. The Blue Cross and Blue Shield Association does not have access to member information. Fax: 361-852-0624. Blue Cross and Blue Shield of Texas, a Division of Our customer satisfaction ratings are consistently above 96 percent. - 3 p. Take full advantage of your Blue Cross and Blue Shield of Texas (BCBSTX) member services. CMS-1500 Claims Filing Address. ) For other questions about transportation services or what your plan covers, call the BCBSTX Customer Advocate Department at 1-888-657-6061. th io xj st br yv xg om hs ab